運送政策
We provide delivery service to Hong King address only at this moment.
We offer delivery service via SF Express courier service, delivery fee is shown in the following chart, any other additional fee charges on receivers.
The goods in stock will be dispatched within 5 working days upon receiving full payment.
For orders with unavailable items, the order will be shipped when all items back in stock.
Pre- order items will be dispatched in 7-14 working days upon receiving full payment. If the order is confirmed on Saturday, Sunday, public holiday or after 3 pm cut off time, it will proceed on the next working day.
• Once the order is shipped out, any changes in the address shall be arranged with SF Express by contacting their Customer Service directly. Any incurred expenses shall be borne by the customer.
• If the shipment cannot be successfully delivered to the customer due to personal reasons, please contact SF Express directly in order to make further arrangements. If the delivery cannot be reached multiple times, your order might risk being cancelled and not refunded.
SF Express Delivery service special arrangement
• In response to COVID-19, the following 7 areas (including Choi Hung, Choi Wan, Diamond Hill, Wong Tai Sin, Lok Fu, San Po Kong , and Tsz Wan Shan) have temporarily suspended from providing home delivery services. Also, delivery services in residential areas may be delayed. The delivery time will be longer until further notice. Customers can consider receiving parcels at any SF Express service station, or choosing standard delivery services to commercial/industrial areas. Sorry for any inconvenience caused. To learn more about the latest news, please visit the official website of SF Express https://www.sf-express.com/cn/en/.
Should there be any difficulties, please directly contact SF Express Customer Service Hotline at 2730 0273.
SF Express Customer Service Hotline and Office Hours
+852 2730 0273 (Hong Kong, SAR of China)
Mondays to Fridays 08:00 - 20:30
Saturdays, Sundays and Public Holidays 08:00 - 20:00